Prime Learning

Company

Frequently Asked Questions

Answers to common questions about Prime Learning accounts, practice exams, subscriptions, content, and certification preparation.Last updated: June 30, 2026

Prime Learning is an independent publisher of original certification practice content and is not affiliated with, endorsed by, sponsored by, or certified by CompTIA, ISC2, ISACA, PMI, Cisco, Microsoft, AWS, Axelos, Scrum Alliance, PeopleCert, EC-Council, or any certification body unless explicitly stated. Certification names remain the property of their respective owners.

What is Prime Learning?

Prime Learning is a commercial learning platform for professional certification preparation. It provides practice exams, scoring, review workflows, explanations, and progress tracking to help learners organize study.

Is Prime Learning affiliated with certification bodies?

No. Prime Learning is not affiliated with, endorsed by, sponsored by, or certified by certification owners unless explicitly stated. Certification names are used only to identify the subject matter of educational preparation materials.

Are practice questions from actual exams?

No. Prime Learning practice questions are original educational content. They are designed for preparation and review, not to reproduce, predict, or disclose actual certification exam items.

What does my practice score tell me?

Each certification has a readiness score built from your scored attempts (the latest Full Exam Simulation when you have one), plus your best score, improvement over time, and performance by domain. Use it to decide what to practise next, alongside official documentation, training, and hands-on experience.

How do subscriptions work?

All Access is one subscription, $4.99 a month or $39.99 a year, billed through Stripe. Both intervals unlock the same access: every published certification with no daily limit, Full Exam Simulation, and the Practice Exam Builder. The pricing page shows exactly what is included before you pay, and a free account stays free.

Can I cancel?

You may cancel according to the subscription management options available in your account or by contacting support. Cancellation affects future renewal billing and does not guarantee a refund for past charges.

Questions or feedback?

Contact support for account, subscription, accessibility, or platform-related questions.

support@primecyber.pro